Emergency Roof Repair

We aim to have a crew on-site within 2 to 4 hours for active leaks during business hours, and within 4 to 6 hours for after-hours emergency calls. Our service area spans multiple metro markets and we keep emergency crews on standby during storm watch periods. Call our emergency line directly — do not submit a web form if water is actively entering your home.

Professional emergency tarping uses 6-mil or heavier polyethylene sheeting that overlaps the ridge by at least 4 feet on each side, secured with 2×4 batten boards nailed through the tarp into the decking — not just bungee cords or weights. This method can withstand winds up to 60 mph when done correctly. We use materials rated for the specific conditions in your region and document the installation for insurance purposes.

Only if it is safe to do so and you can stay off the roof — interior measures like buckets and plastic sheeting over belongings are safe. Walking on a storm-damaged roof is extremely hazardous due to weakened decking and slippery surfaces, and amateur repairs using roofing cement or household caulk can actually trap moisture under the existing shingles, worsening rot and voiding insurance claims that might otherwise cover the full repair.

Most standard HO-3 homeowner's policies cover sudden storm damage — wind, hail, falling objects — under the dwelling coverage. They typically do not cover gradual deterioration or maintenance failures. Apex documents all damage with timestamped photos before any work begins, provides a detailed scope-of-work report formatted to insurance adjuster standards, and can participate in adjuster inspections. Our insurance claim expertise has helped hundreds of homeowners recover full replacement cost rather than settling for ACV (actual cash value) payouts.

An emergency repair — tarping, sealing exposed nail holes, temporarily re-securing lifted shingles with roofing cement — is designed to stop water intrusion immediately and buy time for a proper assessment. A permanent repair involves removing damaged material down to the decking, inspecting and replacing any compromised OSB or plywood, installing new ice-and-water shield at vulnerable penetrations, and laying new shingles with the correct nail pattern and wind uplift rating. We always present both options with pricing so you can decide based on your insurance outcome and timeline.

The threshold is typically 25 to 30 percent of total roof area damaged — at that point, most insurance policies and roofing manufacturers recommend full replacement because patching disparate sections creates mismatched wear rates and potential water-shedding problems at the seams. Apex provides a free damage assessment that quantifies affected square footage, evaluates the condition of the remaining shingles, and gives you an honest recommendation — not the answer that maximizes our invoice.

Availability depends on season and weather; urgent issues are prioritized and typically assessed within the same business day.

We prioritize emergency calls and aim to assess within the same business day; critical situations are escalated immediately.

We accept after-hours emergency inquiries and follow up as quickly as possible; call us directly for the fastest response.

Safety comes first — we assess conditions before work begins and will advise on timing if weather poses a risk.

Place buckets under active drips, move valuables from affected areas, and avoid the attic during heavy rain. We'll handle everything else.

We serve a defined local service area. Provide your address when booking and we'll confirm coverage immediately.